Working in Retail: How to Upsell Working in Retail: How to Upsell

eLearning Courses by HSI Collection by Trainery Content

$24.95
V410
6116-ONL-E
5 Min

Upselling is an art and it's one you need to master if you're in retail. It's a delicate balance of communication, product knowledge, and the power of suggestion. The problem with most upselling is that it happens at the wrong time. A successful upsell is more than asking "Would you like anything else?" It's about you demonstrating a value to your customer.

Upselling is an art and it's one you need to master if you're in retail. It's a delicate balance of communication, product knowledge, and the power of suggestion. The problem with most upselling is that it happens at the wrong time. A successful upsell is more than asking "Would you like anything else?" It's about you demonstrating a value to your customer.

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