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  • Business Power Skills: Customer Service

    Business Power Skills: Customer Service Business Power Skills: Customer Service

    4978
    • English
    Companies that don't consider themselves in the customer service business don't succeed. Eventually, they lose customers and high-performing employees, as well as their ability to compete. For this reason, it's...
    Companies that don't consider themselves in the customer service business don't succeed. Eventually, they lose customers and high-performing employees, as well as their ability to compete. For this reason, it's...
    $24.95
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  • Customer Service: Skills Required

    Customer Service: Skills Required Customer Service: Skills Required

    4928
    • English
    American companies lose over $62 billion each year because of poor customer service. Here is your opportunity to make a difference, increase sales, and excel. This course is geared toward...
    American companies lose over $62 billion each year because of poor customer service. Here is your opportunity to make a difference, increase sales, and excel. This course is geared toward...
    $24.95
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  • Customer Service: Reasons To Excel

    Customer Service: Reasons To Excel Customer Service: Reasons To Excel

    4927
    • English
    Did you know 88% of U.S. adults are willing to pay more for a better customer experience? This training explains how and why companies should focus on customer service in...
    Did you know 88% of U.S. adults are willing to pay more for a better customer experience? This training explains how and why companies should focus on customer service in...
    $24.95
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  • Customer Service: How to Excel

    Customer Service: How to Excel Customer Service: How to Excel

    4926
    • English
    Customer service is how a company interacts with their customers. 76% of consumers believe the customer service they received shows how the company values them as a customer. This statistic...
    Customer service is how a company interacts with their customers. 76% of consumers believe the customer service they received shows how the company values them as a customer. This statistic...
    $24.95
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  • Customer Service: Difficult Customers

    Customer Service: Difficult Customers Customer Service: Difficult Customers

    4925
    • English
    The cost of getting a new customer is seven times more expensive than retaining an existing one. So, businesses providing great service to all customers, especially those who become difficult,...
    The cost of getting a new customer is seven times more expensive than retaining an existing one. So, businesses providing great service to all customers, especially those who become difficult,...
    $24.95
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  • Customer Service: Communication

    Customer Service: Communication Customer Service: Communication

    4924
    • English
    89% of shoppers are reported to have stopped buying from online stores after they experienced poor customer service. This course teaches employees how to greet and view each customer who...
    89% of shoppers are reported to have stopped buying from online stores after they experienced poor customer service. This course teaches employees how to greet and view each customer who...
    $24.95
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  • Emerging Leaders - Training Network

    Emerging Leaders Emerging Leaders

    4312
    • English
    As an emerging leader, there are several things you should know. While some may seem obvious, they are not always easy to put into practice. This course highlights the important...
    As an emerging leader, there are several things you should know. While some may seem obvious, they are not always easy to put into practice. This course highlights the important...
    $399.99
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  • Effective Communications: Communicating Upward - Training Network

    Effective Communications: Communicating Upward Effective Communications: Communicating Upward

    4308
    • English
    Trust between employees and their manager starts with effective communication. Communicating upwards can be both rewarding and challenging, however it provides managers with insight on how their employees feel about...
    Trust between employees and their manager starts with effective communication. Communicating upwards can be both rewarding and challenging, however it provides managers with insight on how their employees feel about...
    $299.99
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  • Effective Coaching: Coaching Skills Check Up - Training Network

    Effective Coaching: Coaching Skills Check Up Effective Coaching: Coaching Skills Check Up

    4307
    • English
    As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust....
    As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust....
    $299.99
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  • Effective Coaching: Coaching Vs. Mentoring - Training Network

    Effective Coaching: Coaching Vs. Mentoring Effective Coaching: Coaching Vs. Mentoring

    4306
    • English
    Different situations require different types of on-the-job training to help employees improve job skills. This video training explores coaching versus mentoring. This video course educates viewers about the differences between...
    Different situations require different types of on-the-job training to help employees improve job skills. This video training explores coaching versus mentoring. This video course educates viewers about the differences between...
    $299.99
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  • Effective Coaching: Components Of The Coaching Process - Training Network

    Effective Coaching: Components Of The Coaching Process Effective Coaching: Components Of The Coaching Process

    4305
    • English
    Coaching is one of the most important functions of a business leader. This video-based leadership training explores the main components of the coaching process. Coaching an employee helps them to...
    Coaching is one of the most important functions of a business leader. This video-based leadership training explores the main components of the coaching process. Coaching an employee helps them to...
    $299.99
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  • Becoming An Effective Manager: Managing Cross Functional Teams - Training Network

    Becoming An Effective Manager: Managing Cross Functional Teams Becoming An Effective Manager: Managing Cross Functional Teams

    4304
    • English
    Becoming An Effective Manager: Managing Cross Functional TeamsTo be an effective team, it's helpful to have people who think differently and people who have different backgrounds. This course discusses the...
    Becoming An Effective Manager: Managing Cross Functional TeamsTo be an effective team, it's helpful to have people who think differently and people who have different backgrounds. This course discusses the...
    $299.99
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