Working in Retail: How to Give Exceptional Service Working in Retail: How to Give Exceptional Service

eLearning Courses by HSI Collection by Trainery Content

$24.95
V410
6114-ONL-E
6 Min

A survey of retail customers revealed that there are five things customers want in their retail experience. They want a knowledgeable associate, satisfaction, personalized service, online and offline integration, and they want fun. Let's take a look at each of these.

A survey of retail customers revealed that there are five things customers want in their retail experience. They want a knowledgeable associate, satisfaction, personalized service, online and offline integration, and they want fun. Let's take a look at each of these.

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