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When the Customer Isn’t Right: Retail Conflict for Managers When the Customer Isn’t Right: Retail Conflict for Managers

eLearning Courses by HSI Collection by Trainery Content

When the Customer Isn’t Right: Retail Conflict for Managers
$24.95
V410
7916-ONL-E
5 min
All Products, eLearning Courses by HSI, Special

"The customer is always right." If you have any experience working in retail, you know this statement isn’t always true. In this course, we’ll discuss how to empower your employees so they can confidently handle difficult situations. We’ll also go over your role in managing and resolving conflicts.

"The customer is always right." If you have any experience working in retail, you know this statement isn’t always true. In this course, we’ll discuss how to empower your employees so they can confidently handle difficult situations. We’ll also go over your role in managing and resolving conflicts.

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