0item(s)

You have no items in your shopping cart.

Start typing to see products you are looking for.
Browse Courses Browse Courses
Start typing to see products you are looking for.
0item(s)

You have no items in your shopping cart.

Customer Service Gone Viral Customer Service Gone Viral

Courses by Mastery Technologies Collection by Training Network

Customer Service Gone Viral - Training Network
Play Now
$399.99
V401
N/A
3689-DVD-E
16
All Products, Courses by Mastery Technologies, Customer Service, Employee Relations, Human Resources, Special

Customers used to only tell a few friends about their experiences, but now reviews are posted all over the internet. The only thing more damaging than one negative review is many. This training video discusses how to interact with customers to ensure they have a great experience with your company. By showcasing the importance of customer interactions, this training video reiterates how customers are the reason businesses stay in business. Customers also like to be heard, and this video discusses how listening is an active and not passive experience. Communication is essential; by showing the customer you are listening, you are confirming your understanding of their material. Use this training for customer service course representatives or for anyone who interacts with customers.

Customers used to only tell a few friends about their experiences, but now reviews are posted all over the internet. The only thing more damaging than one negative review is many. This training video discusses how to interact with customers to ensure they have a great experience with your company. By showcasing the importance of customer interactions, this training video reiterates how customers are the reason businesses stay in business. Customers also like to be heard, and this video discusses how listening is an active and not passive experience. Communication is essential; by showing the customer you are listening, you are confirming your understanding of their material. Use this training for customer service course representatives or for anyone who interacts with customers.

Categories
Bestselling Products Bestselling Products
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

$24.95
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

$24.95
Employee Safety Orientation Pack: Starting Out Right - Training Network

Employee Safety Orientation Pack: Starting Out Right Employee Safety Orientation Pack: Starting Out Right

$699.95
Active Shooter: Surviving An Attack - Training Network

Active Shooter: Surviving An Attack Active Shooter: Surviving An Attack

$24.95
Forklift Operator Certification Series - Training Network

Forklift Operator Certification Series Forklift Operator Certification Series

$24.95
Asbestos Awareness - Training Network

Asbestos Awareness Asbestos Awareness

$24.95
Need this course for multiple Learners? Need this course for multiple Learners?
Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS

Also Purchased

2021 NFPA 70E For Electrical Workers PowerPoint Training Program

2021 NFPA 70E For Electrical Workers PowerPoint Training Program 2021 NFPA 70E For Electrical Workers PowerPoint Training Program

5056
  • English
This PowerPoint explains the important changes and updates to the 2021 NFPA 70E. The program provides a clear explanation of the two approach boundaries used for shock protection, the Limited...
This PowerPoint explains the important changes and updates to the 2021 NFPA 70E. The program provides a clear explanation of the two approach boundaries used for shock protection, the Limited...
$99.95
Add to wishlist
More Details
Add to compare
Hazcom-GHS Training PowerPoint Program - Training Network Hazcom-GHS Training PowerPoint Program - Training Network

Hazcom-GHS Training PowerPoint Program Hazcom-GHS Training PowerPoint Program

3050
OSHA has now begun enforcement of the employee training requirements based on its adoption of the GHS standards. If you missed this deadline or need to train new employees this...
OSHA has now begun enforcement of the employee training requirements based on its adoption of the GHS standards. If you missed this deadline or need to train new employees this...
$99.95
Add to wishlist
Add to compare
Safety Toolbox Talks on CD - Training Network

Safety Toolbox Talks on CD Safety Toolbox Talks on CD

3200
Our Safety Toolbox Talks on CD are designed to provide your supervisors with a quick and easy way to conduct their weekly toolbox safety meetings with their workers. With simple...
Our Safety Toolbox Talks on CD are designed to provide your supervisors with a quick and easy way to conduct their weekly toolbox safety meetings with their workers. With simple...
$69.95
Add to wishlist
Add to compare
Defensive Driving Training PowerPoint Program - Training Network Defensive Driving Training PowerPoint Program - Training Network

Defensive Driving Training PowerPoint Program Defensive Driving Training PowerPoint Program

3066
Defensive Driving is your ticket to safety. Defensive driving drastically reduces the chances YOU will be in an accident. This program will teach you the techniques to prevent accidents and...
Defensive Driving is your ticket to safety. Defensive driving drastically reduces the chances YOU will be in an accident. This program will teach you the techniques to prevent accidents and...
$99.95
Add to wishlist
Add to compare
OSHA Recordkeeping 2015 Update - Training Network

OSHA Recordkeeping 2015 Update OSHA Recordkeeping 2015 Update

3213
The Occupational Safety and Health Administration recently updated its recordkeeping rule (29 CFR Part 1904) to include two key changes. First, the rule updates the list of industries that are...
The Occupational Safety and Health Administration recently updated its recordkeeping rule (29 CFR Part 1904) to include two key changes. First, the rule updates the list of industries that are...
$99.95
Add to wishlist
Add to compare
Safety Orientation PowerPoint Training Program - Training Network Safety Orientation PowerPoint Training Program - Training Network

Safety Orientation PowerPoint Training Program Safety Orientation PowerPoint Training Program

3090
Starting a new job can be stressful for most new employees. There is always a lot to learn but the most important thing to remember is safety first. Employees need...
Starting a new job can be stressful for most new employees. There is always a lot to learn but the most important thing to remember is safety first. Employees need...
$99.95
Add to wishlist
Add to compare
Sexual Harassment PowerPoint Training Program - Training Network Sexual Harassment PowerPoint Training Program - Training Network

Sexual Harassment PowerPoint Training Program Sexual Harassment PowerPoint Training Program

3087
  • English
Sexual harassment in the workplace is a subject that should be of concern to everyone because it can affect every workplace setting and every level of employment. This course will...
Sexual harassment in the workplace is a subject that should be of concern to everyone because it can affect every workplace setting and every level of employment. This course will...
$99.95
Add to wishlist
More Details
Add to compare
General Laboratory Safety PowerPoint Training Program - Training Network

General Laboratory Safety PowerPoint Training Program General Laboratory Safety PowerPoint Training Program

3286
This program is an indispensable safety aid for training laboratory personnel. It takes a compelling look at what should and should not occur in the lab--and why. It includes a...
This program is an indispensable safety aid for training laboratory personnel. It takes a compelling look at what should and should not occur in the lab--and why. It includes a...
$99.95
Add to wishlist
Add to compare

By purchasing, you agree to the following terms:

Each purchase is valid for one-course view and can be used only one time. Each view purchased will expire in one year from the date of purchase. Each course comes with a video, course quiz, and completion certificate.

Need this course for multiple Learners?

Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS x

Please read the following before placing your order:

USB Flash Drives are not compatible with Smart TVs.

Orders with multiple purchased videos will be placed on one USB Flash Drive. The video files on this USB drive are encrypted and cannot be removed. If you require separate USB Flash Drives for each video, please contact us at support@trainery.one before placing your order.

Continue Cancel
x

Almost There

Register To Access All Of Our Video Previews

Watch Video

Your information will never be shared with any third party.

x

Please read the following before placing your order:

Non-Refundable Online Purchases.

All online product purchases are final and non-refundable. Please review product details before completing your purchase. Need assistance? Contact us at support@trainery.one. Thank you for your understanding!

Continue Cancel
x
Just added to your wishlist:
Training Network
My Wishlist
You've just added this product to the cart:
Training Network
Go to cart page

Get Started, It's Free!

x

Want to experience Trainery LMS? Start a free trial today!

x

Try it for yourself 14-DAY TRIAL

Get access to Training Network Now

Once submitted you will be emailed your log in information from support@trainingnetwork.com

x

Talk to an Expert Request Demo

Fill out this brief from to schedule your discovery call, so we can learn more about your training program, what your requirements are, and how our platform and team can serve your needs!

x

Interested in digital licensing?

Fill out this form and we will contact you within 24hrs.

Once submitted you will be emailed your login information from support@trainingnetwork.com

x