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Call Center Training: Skills of the Customer Service Representative Call Center Training: Skills of the Customer Service Representative

eLearning Courses by HSI Collection by Trainery Content

Call Center Training: Skills of the Customer Service Representative
$24.95
V410
7918-ONL-E
4 min
All Products, eLearning Courses by HSI, Special

In our last course, we talked about what to do as a call center representative. Here, we’ll focus on how to accomplish those things. In other words, the skills you’ll need to succeed in the role. We’ll cover the knowledge you should have in order to do your job well. We’ll also discuss getting creative, staying organized, and being flexible.

In our last course, we talked about what to do as a call center representative. Here, we’ll focus on how to accomplish those things. In other words, the skills you’ll need to succeed in the role. We’ll cover the knowledge you should have in order to do your job well. We’ll also discuss getting creative, staying organized, and being flexible.

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