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Retail Conflict Management: 01. Why Retail Conflict Management? Retail Conflict Management: 01. Why Retail Conflict Management?

eLearning Courses by HSI Collection by Trainery Content

$24.95
V410
6827-ONL-E
2 min
All Products, eLearning Courses by HSI, Special
Media presence after a crisis can be unavoidable. The treatment your company receives
by the media and the resulting public opinion, however, is partly within your control. In
this course, we'll go over best practices for handling media inquiries. We'll cover
assembling a crisis communication team, choosing a spokesperson, and addressing the
situation. We'll also talk about how to handle employees who are contacted by the media,
what to do with your company's social media accounts, and the various ways to release
information to the media.
Media presence after a crisis can be unavoidable. The treatment your company receives
by the media and the resulting public opinion, however, is partly within your control. In
this course, we'll go over best practices for handling media inquiries. We'll cover
assembling a crisis communication team, choosing a spokesperson, and addressing the
situation. We'll also talk about how to handle employees who are contacted by the media,
what to do with your company's social media accounts, and the various ways to release
information to the media.
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