0item(s)

You have no items in your shopping cart.

Start typing to see products you are looking for.
Browse Courses Browse Courses
Start typing to see products you are looking for.
0item(s)

You have no items in your shopping cart.

Winning Over Even the Most Difficult Customers Winning Over Even the Most Difficult Customers

Customer Service Collection by Training Network

Winning Over Even the Most Difficult Customers - Training Network
Play Now
$249.95
V234
2010
2628-DVD-E
20 min
All Products, Customer Service, Employee Relations, Human Resources, Special

Like it or not, difficult customer situations are a fact of life. It's up to you to make the most of every conversation you have with difficult customers - and welcome the chance to win them over. In this compelling new video, your employees will discover techniques for dealing with five of the most difficult types of customer situations.

Like it or not, difficult customer situations are a fact of life. It's up to you to make the most of every conversation you have with difficult customers - and welcome the chance to win them over. In this compelling new video, your employees will discover techniques for dealing with five of the most difficult types of customer situations.

Categories
Bestselling Products Bestselling Products
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

$24.95
Employee Safety Orientation Pack: Starting Out Right - Training Network

Employee Safety Orientation Pack: Starting Out Right Employee Safety Orientation Pack: Starting Out Right

$699.95
Active Shooter: Surviving An Attack - Training Network

Active Shooter: Surviving An Attack Active Shooter: Surviving An Attack

$24.95
Forklift Operator Certification Series - Training Network

Forklift Operator Certification Series Forklift Operator Certification Series

$24.95
Asbestos Awareness - Training Network

Asbestos Awareness Asbestos Awareness

$24.95
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

$24.95
Need this course for multiple Learners? Need this course for multiple Learners?
Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS

Also Purchased

Winter Safety (2019 Update) - Training Network

Winter Safety (2019 Update) Winter Safety (2019 Update)

4289
  • English
Wintertime brings us a lot to enjoy, from playing in the snow to decorating the house and celebrating the holidays. But winter brings some special hazards with it as well....
Wintertime brings us a lot to enjoy, from playing in the snow to decorating the house and celebrating the holidays. But winter brings some special hazards with it as well....
$249.95
Add to wishlist
More Details
Add to compare
Leading 20 Minute Meetings that Matter - Training Network

Leading 20 Minute Meetings that Matter Leading 20 Minute Meetings that Matter

2608
  • English
Chances are, you've been to a meaningless meeting ... and felt the frustration of wasted time and effort. What went wrong? How can you make sure your meetings stay productive,...
Chances are, you've been to a meaningless meeting ... and felt the frustration of wasted time and effort. What went wrong? How can you make sure your meetings stay productive,...
$299.95
Add to wishlist
More Details
Add to compare
Personal Hygiene in the Workplace - Training Network

Personal Hygiene in the Workplace Personal Hygiene in the Workplace

2846
  • English
Of all the very human issues that we find in workplaces around the world, one of the most common, and most sensitive, is that of Personal Hygiene. It can make...
Of all the very human issues that we find in workplaces around the world, one of the most common, and most sensitive, is that of Personal Hygiene. It can make...
$299.95
Add to wishlist
More Details
Add to compare
Fighting Fatigue in the Workplace - Training Network

Fighting Fatigue in the Workplace Fighting Fatigue in the Workplace

3586
  • English
Fatigue can be a serious hazard in many types of workplace situations, such as operating a forklift, using a grinder, driving a truck, or doing any job that requires employees...
Fatigue can be a serious hazard in many types of workplace situations, such as operating a forklift, using a grinder, driving a truck, or doing any job that requires employees...
$249.95
Add to wishlist
More Details
Add to compare
Pandemic Preparedness - Training Network

Pandemic Preparedness Pandemic Preparedness

3809
  • English
The Center for Disease Control (CDC) has developed strategies to address epidemic and pandemic outbreaks; however, they also stress that prevention training and crisis planning is a corporate social responsibility....
The Center for Disease Control (CDC) has developed strategies to address epidemic and pandemic outbreaks; however, they also stress that prevention training and crisis planning is a corporate social responsibility....
$399.99
Add to wishlist
More Details
Add to compare
Coach as a Manager - Training Network

Coach as a Manager Coach as a Manager

4067
  • English
The better your team performs the better it is for everyone, and coaching is one way to focus actions on performance improvement. Learn how to accelerate your team's performance with...
The better your team performs the better it is for everyone, and coaching is one way to focus actions on performance improvement. Learn how to accelerate your team's performance with...
$399.99
Add to wishlist
More Details
Add to compare
Conflict Resolution in the Office (2019 Update) - Training Network

Conflict Resolution in the Office (2019 Update) Conflict Resolution in the Office (2019 Update)

4253
  • English
In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change... both for employees and the companies they work for. But when conflicts go...
In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change... both for employees and the companies they work for. But when conflicts go...
$249.95
Add to wishlist
More Details
Add to compare
Collaborative Space Etiquette - Training Network

Collaborative Space Etiquette Collaborative Space Etiquette

4290
  • English
Working effectively in a collaborative environment is not always a straightforward endeavor. You need to be able to create conditions that allow you to work well, while also being respectful...
Working effectively in a collaborative environment is not always a straightforward endeavor. You need to be able to create conditions that allow you to work well, while also being respectful...
$399.99
Add to wishlist
More Details
Add to compare

By purchasing, you agree to the following terms:

Each purchase is valid for one-course view and can be used only one time. Each view purchased will expire in one year from the date of purchase. Each course comes with a video, course quiz, and completion certificate.

Need this course for multiple Learners?

Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS x

Please read the following before placing your order:

USB Flash Drives are not compatible with Smart TVs.

Orders with multiple purchased videos will be placed on one USB Flash Drive. The video files on this USB drive are encrypted and cannot be removed. If you require separate USB Flash Drives for each video, please contact us at support@trainery.one before placing your order.

Continue Cancel
x

Almost There

Register To Access All Of Our Video Previews

Watch Video

Your information will never be shared with any third party.

x

Please read the following before placing your order:

Non-Refundable Online Purchases.

All online product purchases are final and non-refundable. Please review product details before completing your purchase. Need assistance? Contact us at support@trainery.one. Thank you for your understanding!

Continue Cancel
x
Just added to your wishlist:
Training Network
My Wishlist
You've just added this product to the cart:
Training Network
Go to cart page

Get Started, It's Free!

x

Want to experience Trainery LMS? Start a free trial today!

x

Try it for yourself 14-DAY TRIAL

Get access to Training Network Now

Once submitted you will be emailed your log in information from support@trainingnetwork.com

x

Talk to an Expert Request Demo

Fill out this brief from to schedule your discovery call, so we can learn more about your training program, what your requirements are, and how our platform and team can serve your needs!

x

Interested in digital licensing?

Fill out this form and we will contact you within 24hrs.

Once submitted you will be emailed your login information from support@trainingnetwork.com

x