0item(s)

You have no items in your shopping cart.

Start typing to see products you are looking for.
Browse Courses Browse Courses
Start typing to see products you are looking for.
0item(s)

You have no items in your shopping cart.

Perfecting The Customer Experience Perfecting The Customer Experience

Courses by Mastery Technologies Collection by Training Network

Perfecting The Customer Experience - Training Network
Play Now
$399.99
V401
2019
4316-DVD-E
31 min
All Products, Courses by Mastery Technologies, Employee Development, Employee Relations, Human Resources, Leadership, Management, Special, Special

The drive for convenience has changed in the past 30 years which means businesses must design and sell new products and services accordingly. Failing to create the customer experience relative to all customer interactions is one of the main reasons businesses today are struggling. This course shows learners how to win the hearts and minds of the people who keep a company in business — their customers.

In a comprehensive, humorous and straight forward manner, this course explains why customers behave the way they do and how organizations can more effectively meet their needs.

Present this course so all employees learn the effect of constant connection on customer behavior, the importance of marketing, and how smart businesses have learned to think smaller in order to grow.

The course presents the following topical areas:
  • What Is The Customer Experience?
  • The Importance Of Convenience
  • Think Small To Win Big
  • The Two Essential Ways To Market To Your Customers
  • Providing Meaning To Your Customers
  • The Four Parts Of The Perfect Experience

The drive for convenience has changed in the past 30 years which means businesses must design and sell new products and services accordingly. Failing to create the customer experience relative to all customer interactions is one of the main reasons businesses today are struggling. This course shows learners how to win the hearts and minds of the people who keep a company in business — their customers.

In a comprehensive, humorous and straight forward manner, this course explains why customers behave the way they do and how organizations can more effectively meet their needs.

Present this course so all employees learn the effect of constant connection on customer behavior, the importance of marketing, and how smart businesses have learned to think smaller in order to grow.

The course presents the following topical areas:
  • What Is The Customer Experience?
  • The Importance Of Convenience
  • Think Small To Win Big
  • The Two Essential Ways To Market To Your Customers
  • Providing Meaning To Your Customers
  • The Four Parts Of The Perfect Experience
Categories
Bestselling Products Bestselling Products
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

$24.95
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

$24.95
Employee Safety Orientation Pack: Starting Out Right - Training Network

Employee Safety Orientation Pack: Starting Out Right Employee Safety Orientation Pack: Starting Out Right

$699.95
Active Shooter: Surviving An Attack - Training Network

Active Shooter: Surviving An Attack Active Shooter: Surviving An Attack

$24.95
Forklift Operator Certification Series - Training Network

Forklift Operator Certification Series Forklift Operator Certification Series

$24.95
Asbestos Awareness - Training Network

Asbestos Awareness Asbestos Awareness

$24.95
Need this course for multiple Learners? Need this course for multiple Learners?
Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS

Also Purchased

Incident Investigation Incident Investigation

Incident Investigation Incident Investigation

5600
  • English
  • Spanish
The purpose of this lesson is to familiarize employees with the common procedures of conducting an incident investigation, specifically an incident involving an injury. The crux of why incident investigation...
The purpose of this lesson is to familiarize employees with the common procedures of conducting an incident investigation, specifically an incident involving an injury. The crux of why incident investigation...
$24.95
Add to wishlist
More Details
Add to compare
Employee Motivation: Leading And Managing Effective Virtual Teams - Training Network
New

Employee Motivation: Leading And Managing Effective Virtual Teams Employee Motivation: Leading And Managing Effective Virtual Teams

4911
  • English
The global expansion of many organizations along with technical developments has led to an increase in virtual employment. Professionals are often able to fulfill their job responsibilities while working from...
The global expansion of many organizations along with technical developments has led to an increase in virtual employment. Professionals are often able to fulfill their job responsibilities while working from...
$299.99
Add to wishlist
More Details
Add to compare
Situational Leadership Theory - Training Network

Situational Leadership Theory Situational Leadership Theory

4324
  • English
Leadership is more successful when it is able to adapt to the needs of the organization and employees. This video training explores using Hersey and Blanchard’s Situational Leadership Theory to...
Leadership is more successful when it is able to adapt to the needs of the organization and employees. This video training explores using Hersey and Blanchard’s Situational Leadership Theory to...
$399.99
Add to wishlist
More Details
Add to compare
Roles Of Leadership - Training Network

Roles Of Leadership Roles Of Leadership

4323
  • English
Leaders and managers cannot be truly effective unless they understand the needs of their teams. Otherwise, they are burdened with heavy turnover and spend most of their time training and...
Leaders and managers cannot be truly effective unless they understand the needs of their teams. Otherwise, they are burdened with heavy turnover and spend most of their time training and...
$299.99
Add to wishlist
More Details
Add to compare
Employee Motivation: Leading Generationally Diverse Teams - Training Network

Employee Motivation: Leading Generationally Diverse Teams Employee Motivation: Leading Generationally Diverse Teams

4322
  • English
It is common for workplaces to have employees from three or four different generations. This training course gives an overview of the skills and values each generation brings to the...
It is common for workplaces to have employees from three or four different generations. This training course gives an overview of the skills and values each generation brings to the...
$299.99
Add to wishlist
More Details
Add to compare
Employee Motivation: Leading Dynamic Teams - Training Network

Employee Motivation: Leading Dynamic Teams Employee Motivation: Leading Dynamic Teams

4321
  • English
A dynamic team performs at a high level. Its members understand the team’s goals and work well with each other. This training course teaches leaders how to create, manage, and...
A dynamic team performs at a high level. Its members understand the team’s goals and work well with each other. This training course teaches leaders how to create, manage, and...
$299.99
Add to wishlist
More Details
Add to compare
Employee Motivation: Intrinsic Vs. Extrinsic Motivation - Training Network

Employee Motivation: Intrinsic Vs. Extrinsic Motivation Employee Motivation: Intrinsic Vs. Extrinsic Motivation

4320
  • English
Motivation is what drives our actions. This course is specifically aimed at anyone who wants to improve employee morale, increase engagement and learn what motivates employees to do what it...
Motivation is what drives our actions. This course is specifically aimed at anyone who wants to improve employee morale, increase engagement and learn what motivates employees to do what it...
$399.99
Add to wishlist
More Details
Add to compare
Superior Leadership - Training Network

Superior Leadership Superior Leadership

4318
  • English
Leadership is a skill that requires practice. This video training explores the skills needed to become superior leaders. This course educates viewers with a series of humorous examples on how...
Leadership is a skill that requires practice. This video training explores the skills needed to become superior leaders. This course educates viewers with a series of humorous examples on how...
$399.99
Add to wishlist
More Details
Add to compare

By purchasing, you agree to the following terms:

Each purchase is valid for one-course view and can be used only one time. Each view purchased will expire in one year from the date of purchase. Each course comes with a video, course quiz, and completion certificate.

Need this course for multiple Learners?

Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS x

Please read the following before placing your order:

USB Flash Drives are not compatible with Smart TVs.

Orders with multiple purchased videos will be placed on one USB Flash Drive. The video files on this USB drive are encrypted and cannot be removed. If you require separate USB Flash Drives for each video, please contact us at support@trainery.one before placing your order.

Continue Cancel
x

Almost There

Register To Access All Of Our Video Previews

Watch Video

Your information will never be shared with any third party.

x

Please read the following before placing your order:

Non-Refundable Online Purchases.

All online product purchases are final and non-refundable. Please review product details before completing your purchase. Need assistance? Contact us at support@trainery.one. Thank you for your understanding!

Continue Cancel
x
Just added to your wishlist:
Training Network
My Wishlist
You've just added this product to the cart:
Training Network
Go to cart page

Get Started, It's Free!

x

Want to experience Trainery LMS? Start a free trial today!

x

Try it for yourself 14-DAY TRIAL

Get access to Training Network Now

Once submitted you will be emailed your log in information from support@trainingnetwork.com

x

Talk to an Expert Request Demo

Fill out this brief from to schedule your discovery call, so we can learn more about your training program, what your requirements are, and how our platform and team can serve your needs!

x

Interested in digital licensing?

Fill out this form and we will contact you within 24hrs.

Once submitted you will be emailed your login information from support@trainingnetwork.com

x