0item(s)

You have no items in your shopping cart.

Start typing to see products you are looking for.
Browse Courses Browse Courses
Start typing to see products you are looking for.
0item(s)

You have no items in your shopping cart.

Hospitality Safety: Customer Service 101 Hospitality Safety: Customer Service 101

Courses by Safety Source Collection by Training Network

Hospitality Safety: Customer Service 101 - Training Network
Play Now
$199.95
V208
2018
3600-DVD-E
4 min
All Products, Courses by Safety Source, Hospitality, Special

In the hospitality industry, it's every employee's job to make customers feel welcome and appreciated regardless of what department they work in. This video outlines some do’s and don’ts of customer service and educates your employee's on how to make a good impression. Teach your employees that exceeding customer expectations is the key to building customer loyalty and an exceptional reputation.

In the hospitality industry, it's every employee's job to make customers feel welcome and appreciated regardless of what department they work in. This video outlines some do’s and don’ts of customer service and educates your employee's on how to make a good impression. Teach your employees that exceeding customer expectations is the key to building customer loyalty and an exceptional reputation.

Topics covered also include:
  • Customer service Basics
  • Shows how to make good impressions & thoughtful wording
  • Improve customer relations with an asking mindset
  • 10/5 Rule
  • And more.
Categories
Bestselling Products Bestselling Products
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers

$24.95
Employee Safety Orientation Pack: Starting Out Right - Training Network

Employee Safety Orientation Pack: Starting Out Right Employee Safety Orientation Pack: Starting Out Right

$699.95
Active Shooter: Surviving An Attack - Training Network

Active Shooter: Surviving An Attack Active Shooter: Surviving An Attack

$24.95
Forklift Operator Certification Series - Training Network

Forklift Operator Certification Series Forklift Operator Certification Series

$24.95
Asbestos Awareness - Training Network

Asbestos Awareness Asbestos Awareness

$24.95
Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

$24.95
Need this course for multiple Learners? Need this course for multiple Learners?
Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS

Also Purchased

Dealing with Allergens in Food Processing and Handling Environments

Dealing with Allergens in Food Processing and Handling Environments Dealing with Allergens in Food Processing and Handling Environments

8003
  • English
MARCOM's Dealing with Allergens in Food Processing and Handling Environments DVD Programdiscusses what allergens are, their role in the food supply chain, and how to avoid cross-contamination throughout the food...
MARCOM's Dealing with Allergens in Food Processing and Handling Environments DVD Programdiscusses what allergens are, their role in the food supply chain, and how to avoid cross-contamination throughout the food...
$249.95
Add to wishlist
More Details
Add to compare
COVID-19 Hospitality - Keeping Your Hotels Clean & Safe

COVID-19 Hospitality - Keeping Your Hotels Clean & Safe COVID-19 Hospitality - Keeping Your Hotels Clean & Safe

5019
  • English
  • Spanish
The Coronavirus or, Covid 19 is a serious health concern world over. This short video helps dispel some myths surrounding the coronavirus and gives viewers information and common sense tips...
The Coronavirus or, Covid 19 is a serious health concern world over. This short video helps dispel some myths surrounding the coronavirus and gives viewers information and common sense tips...
$299.95
Add to wishlist
More Details
Add to compare
Coronavirus: Guarding Against COVID-19 - Training Network
New

Coronavirus: Guarding Against COVID-19 Coronavirus: Guarding Against COVID-19

4912
  • English
  • Spanish
Just because everybody's talking about coronavirus doesn't mean it's easy to get accurate, good quality information on how to stay safe during the pandemic."Coronavirus: Guarding Against COVID-19" provides facts from...
Just because everybody's talking about coronavirus doesn't mean it's easy to get accurate, good quality information on how to stay safe during the pandemic."Coronavirus: Guarding Against COVID-19" provides facts from...
$249.95
Add to wishlist
More Details
Add to compare
Protecting Yourself Against COVID-19 and Other Contagious Illnesses - Training Network
New

Protecting Yourself Against COVID-19 and Other Contagious Illnesses Protecting Yourself Against COVID-19 and Other Contagious Illnesses

4906
  • English
  • Spanish
Every year, like clockwork, the cold and flu season arrives and people all over the globe fall ill after becoming infected with a viral contagious illness. New types of coronaviruses...
Every year, like clockwork, the cold and flu season arrives and people all over the globe fall ill after becoming infected with a viral contagious illness. New types of coronaviruses...
$499.95
Add to wishlist
More Details
Add to compare
Safe Alcohol Service - Hospitality - Training Network

Safe Alcohol Service - Hospitality Safe Alcohol Service - Hospitality

3562
  • English/Spanish
Over consumption of alcohol by guests is dangerous and could result in costly legal issues. This program is designed to show employees the basics of Safe Alcohol Service.Topics covered also...
Over consumption of alcohol by guests is dangerous and could result in costly legal issues. This program is designed to show employees the basics of Safe Alcohol Service.Topics covered also...
$299.95
Add to wishlist
More Details
Add to compare
Reducing Liability Claims - Training Network

Reducing Liability Claims Reducing Liability Claims

4213
  • English
No matter how well your safety and security program is developed, taught and executed, claims are still bound to happen. This video teaches techniques to more effectively handle both guest...
No matter how well your safety and security program is developed, taught and executed, claims are still bound to happen. This video teaches techniques to more effectively handle both guest...
$299.95
Add to wishlist
More Details
Add to compare
PPSO-Proprietary Private Security Officer - Training Network

PPSO-Proprietary Private Security Officer PPSO-Proprietary Private Security Officer

4212
  • English
Proprietary Private Security Officer, what exactly does that mean? This video explains exactly that and what responsibilities and duties a PPSO does and doesn’t have.
Proprietary Private Security Officer, what exactly does that mean? This video explains exactly that and what responsibilities and duties a PPSO does and doesn’t have.
$199.95
Add to wishlist
More Details
Add to compare
Welcome to Hospitality 101 - Training Network

Welcome to Hospitality 101 Welcome to Hospitality 101

4207
  • English
Working in a hotel is a unique experience. There’s always a lot of activity. Guests and employees arrive and depart around the clock. Jobs range from Housekeeping to Food Service,...
Working in a hotel is a unique experience. There’s always a lot of activity. Guests and employees arrive and depart around the clock. Jobs range from Housekeeping to Food Service,...
$299.95
Add to wishlist
More Details
Add to compare

By purchasing, you agree to the following terms:

Each purchase is valid for one-course view and can be used only one time. Each view purchased will expire in one year from the date of purchase. Each course comes with a video, course quiz, and completion certificate.

Need this course for multiple Learners?

Train your employees with this course & thousands more of the latest in-demand training topics using TraineryLMS x

Please read the following before placing your order:

USB Flash Drives are not compatible with Smart TVs.

Orders with multiple purchased videos will be placed on one USB Flash Drive. The video files on this USB drive are encrypted and cannot be removed. If you require separate USB Flash Drives for each video, please contact us at support@trainery.one before placing your order.

Continue Cancel
x

Almost There

Register To Access All Of Our Video Previews

Watch Video

Your information will never be shared with any third party.

x

Please read the following before placing your order:

Non-Refundable Online Purchases.

All online product purchases are final and non-refundable. Please review product details before completing your purchase. Need assistance? Contact us at support@trainery.one. Thank you for your understanding!

Continue Cancel
x
Just added to your wishlist:
Training Network
My Wishlist
You've just added this product to the cart:
Training Network
Go to cart page

Get Started, It's Free!

x

Want to experience Trainery LMS? Start a free trial today!

x

Try it for yourself 14-DAY TRIAL

Get access to Training Network Now

Once submitted you will be emailed your log in information from support@trainingnetwork.com

x

Talk to an Expert Request Demo

Fill out this brief from to schedule your discovery call, so we can learn more about your training program, what your requirements are, and how our platform and team can serve your needs!

x

Interested in digital licensing?

Fill out this form and we will contact you within 24hrs.

Once submitted you will be emailed your login information from support@trainingnetwork.com

x