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Customer Service: Helping Customers Increase Income Customer Service: Helping Customers Increase Income

eLearning Courses by HSI Collection by Trainery Content

Customer Service: Helping Customers Increase Income
$24.95
V410
6132-ONL-E
3 Min
All Products, eLearning Courses by HSI, Special

Now that you understand what Service Quality Indicators are, and you know what your customers expect of you, it's time to figure out what's important to your customers BEYOND the SQI. If you ask them, "Why are you in business?", the answer is usually pretty simple: to make money! This course will take you through the different ways to generate revenue, so your customers see you as a tool to help them reach their business goals.

Now that you understand what Service Quality Indicators are, and you know what your customers expect of you, it's time to figure out what's important to your customers BEYOND the SQI. If you ask them, "Why are you in business?", the answer is usually pretty simple: to make money! This course will take you through the different ways to generate revenue, so your customers see you as a tool to help them reach their business goals.

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