Retail Conflict Management: 05. Maintaining Control Retail Conflict Management: 05. Maintaining Control

You can't turn on the news these days without hearing about another incidence of violence “ whether it be in schools, churches, grocery stores, or workplaces. Of course, we all hope that we're safe when we come to work. But the reality is that safety is equal parts planning and awareness “ with a little bit of luck. This course is designed to help you with the planning and awareness pieces of that equation. We'll discuss the different types of violence that workplaces commonly experience. We'll go over risk exposures to various industries, warning signs you should always take note of, and what to do if you see these warning signs.

You can't turn on the news these days without hearing about another incidence of violence “ whether it be in schools, churches, grocery stores, or workplaces. Of course, we all hope that we're safe when we come to work. But the reality is that safety is equal parts planning and awareness “ with a little bit of luck. This course is designed to help you with the planning and awareness pieces of that equation. We'll discuss the different types of violence that workplaces commonly experience. We'll go over risk exposures to various industries, warning signs you should always take note of, and what to do if you see these warning signs.