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  • Superior Leadership Superior Leadership

    4318
    • English
    Leadership is a skill that requires practice. This video training explores the skills needed to become superior leaders. This course educates viewers with a series of humorous examples on how...
    Leadership is a skill that requires practice. This video training explores the skills needed to become superior leaders. This course educates viewers with a series of humorous examples on how...
    $399.99
  • Remarkable Customer Service Remarkable Customer Service

    4317
    • English
    The key difference between a thriving company and a struggling company is their quality of customer service. This gives businesses and their employees who offer remarkable customer service experiences the...
    The key difference between a thriving company and a struggling company is their quality of customer service. This gives businesses and their employees who offer remarkable customer service experiences the...
    $399.99
  • Perfecting The Customer Experience Perfecting The Customer Experience

    4316
    • English
    The drive for convenience has changed in the past 30 years which means businesses must design and sell new products and services accordingly. Failing to create the customer experience relative...
    The drive for convenience has changed in the past 30 years which means businesses must design and sell new products and services accordingly. Failing to create the customer experience relative...
    $399.99
  • Identifying Customer Types Identifying Customer Types

    4315
    • English
    Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor their approach based on the customer’s needs. This training uses some humor to focus on...
    Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor their approach based on the customer’s needs. This training uses some humor to focus on...
    $399.99
  • Financial Services Business Skills Financial Services Business Skills

    4314
    • English
    There are a number of unique skills related to banking and financial services employees, particularly those in customer-facing roles, should keep in mind. This training explores business skills for those...
    There are a number of unique skills related to banking and financial services employees, particularly those in customer-facing roles, should keep in mind. This training explores business skills for those...
    $399.99
  • Emerging Leaders Emerging Leaders

    4312
    • English
    As an emerging leader, there are several things you should know. While some may seem obvious, they are not always easy to put into practice. This course highlights the important...
    As an emerging leader, there are several things you should know. While some may seem obvious, they are not always easy to put into practice. This course highlights the important...
    $399.99
  • Creating A Safe Industrial Workplace Creating A Safe Industrial Workplace

    4311
    • English
    Did you know someone gets injured on the job every seven seconds? While you may choose to take risks on your own time, there is no good reason to take...
    Did you know someone gets injured on the job every seven seconds? While you may choose to take risks on your own time, there is no good reason to take...
    $399.99
  • Customer Service Customer Service

    4310
    • English
    As you can imagine, customer service is critical in any sales or customer-facing position. Good customer service can even help insulate a company from potentially debilitating economic conditions. This training...
    As you can imagine, customer service is critical in any sales or customer-facing position. Good customer service can even help insulate a company from potentially debilitating economic conditions. This training...
    $399.99
  • Conflict Resolution Conflict Resolution

    4309
    • English
    When it comes to resolving conflicts in the workplace, there are definitely right and wrong approaches. This course teaches the correct techniques to use by showing amusing examples of what...
    When it comes to resolving conflicts in the workplace, there are definitely right and wrong approaches. This course teaches the correct techniques to use by showing amusing examples of what...
    $399.99
  • Effective Communications: Communicating Upward Effective Communications: Communicating Upward

    4308
    • English
    Trust between employees and their manager starts with effective communication. Communicating upwards can be both rewarding and challenging, however it provides managers with insight on how their employees feel about...
    Trust between employees and their manager starts with effective communication. Communicating upwards can be both rewarding and challenging, however it provides managers with insight on how their employees feel about...
    $299.99
  • Effective Coaching: Coaching Skills Check Up Effective Coaching: Coaching Skills Check Up

    4307
    • English
    As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust....
    As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust....
    $299.99
  • Effective Coaching: Coaching Vs. Mentoring Effective Coaching: Coaching Vs. Mentoring

    4306
    • English
    Different situations require different types of on-the-job training to help employees improve job skills. This video training explores coaching versus mentoring. This video course educates viewers about the differences between...
    Different situations require different types of on-the-job training to help employees improve job skills. This video training explores coaching versus mentoring. This video course educates viewers about the differences between...
    $299.99
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