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  • Perfecting The Customer Experience - Training Network

    Perfecting The Customer Experience Perfecting The Customer Experience

    4316
    • English
    The drive for convenience has changed in the past 30 years which means businesses must design and sell new products and services accordingly. Failing to create the customer experience relative...
    The drive for convenience has changed in the past 30 years which means businesses must design and sell new products and services accordingly. Failing to create the customer experience relative...
    $399.99
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  • Identifying Customer Types - Training Network

    Identifying Customer Types Identifying Customer Types

    4315
    • English
    Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor their approach based on the customer’s needs. This training uses some humor to focus on...
    Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor their approach based on the customer’s needs. This training uses some humor to focus on...
    $399.99
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  • Financial Services Business Skills - Training Network

    Financial Services Business Skills Financial Services Business Skills

    4314
    • English
    There are a number of unique skills related to banking and financial services employees, particularly those in customer-facing roles, should keep in mind. This training explores business skills for those...
    There are a number of unique skills related to banking and financial services employees, particularly those in customer-facing roles, should keep in mind. This training explores business skills for those...
    $399.99
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  • Emerging Leaders - Training Network

    Emerging Leaders Emerging Leaders

    4312
    • English
    As an emerging leader, there are several things you should know. While some may seem obvious, they are not always easy to put into practice. This course highlights the important...
    As an emerging leader, there are several things you should know. While some may seem obvious, they are not always easy to put into practice. This course highlights the important...
    $399.99
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  • Creating A Safe Industrial Workplace - Training Network

    Creating A Safe Industrial Workplace Creating A Safe Industrial Workplace

    4311
    • English
    Did you know someone gets injured on the job every seven seconds? While you may choose to take risks on your own time, there is no good reason to take...
    Did you know someone gets injured on the job every seven seconds? While you may choose to take risks on your own time, there is no good reason to take...
    $399.99
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  • Customer Service - Training Network

    Customer Service Customer Service

    4310
    • English
    As you can imagine, customer service is critical in any sales or customer-facing position. Good customer service can even help insulate a company from potentially debilitating economic conditions. This training...
    As you can imagine, customer service is critical in any sales or customer-facing position. Good customer service can even help insulate a company from potentially debilitating economic conditions. This training...
    $399.99
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  • Conflict Resolution - Training Network

    Conflict Resolution Conflict Resolution

    4309
    • English
    When it comes to resolving conflicts in the workplace, there are definitely right and wrong approaches. This course teaches the correct techniques to use by showing amusing examples of what...
    When it comes to resolving conflicts in the workplace, there are definitely right and wrong approaches. This course teaches the correct techniques to use by showing amusing examples of what...
    $399.99
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  • Effective Communications: Communicating Upward - Training Network

    Effective Communications: Communicating Upward Effective Communications: Communicating Upward

    4308
    • English
    Trust between employees and their manager starts with effective communication. Communicating upwards can be both rewarding and challenging, however it provides managers with insight on how their employees feel about...
    Trust between employees and their manager starts with effective communication. Communicating upwards can be both rewarding and challenging, however it provides managers with insight on how their employees feel about...
    $299.99
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  • Effective Coaching: Coaching Skills Check Up - Training Network

    Effective Coaching: Coaching Skills Check Up Effective Coaching: Coaching Skills Check Up

    4307
    • English
    As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust....
    As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust....
    $299.99
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  • Effective Coaching: Coaching Vs. Mentoring - Training Network

    Effective Coaching: Coaching Vs. Mentoring Effective Coaching: Coaching Vs. Mentoring

    4306
    • English
    Different situations require different types of on-the-job training to help employees improve job skills. This video training explores coaching versus mentoring. This video course educates viewers about the differences between...
    Different situations require different types of on-the-job training to help employees improve job skills. This video training explores coaching versus mentoring. This video course educates viewers about the differences between...
    $299.99
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  • Effective Coaching: Components Of The Coaching Process - Training Network

    Effective Coaching: Components Of The Coaching Process Effective Coaching: Components Of The Coaching Process

    4305
    • English
    Coaching is one of the most important functions of a business leader. This video-based leadership training explores the main components of the coaching process. Coaching an employee helps them to...
    Coaching is one of the most important functions of a business leader. This video-based leadership training explores the main components of the coaching process. Coaching an employee helps them to...
    $299.99
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  • Becoming An Effective Manager: Managing Cross Functional Teams - Training Network

    Becoming An Effective Manager: Managing Cross Functional Teams Becoming An Effective Manager: Managing Cross Functional Teams

    4304
    • English
    Becoming An Effective Manager: Managing Cross Functional TeamsTo be an effective team, it's helpful to have people who think differently and people who have different backgrounds. This course discusses the...
    Becoming An Effective Manager: Managing Cross Functional TeamsTo be an effective team, it's helpful to have people who think differently and people who have different backgrounds. This course discusses the...
    $299.99
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