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  • Legal Interviewing: Asking The Right Questions

    Legal Interviewing: Asking The Right Questions Legal Interviewing: Asking The Right Questions

    4947
    • English
    The job interviewing process is strictly regulated by both federal and local laws. Regardless of a manager's experience in interviewing candidates, it is imperative they know the legal aspects of...
    The job interviewing process is strictly regulated by both federal and local laws. Regardless of a manager's experience in interviewing candidates, it is imperative they know the legal aspects of...
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  • FMLA: Everything You Need To Know

    FMLA: Everything You Need To Know FMLA: Everything You Need To Know

    4946
    • English
    In 1993, Congress made huge advancements in the field of workplace rights by passing the Family Medical Leave Act, or FMLA. The FMLA provides up to 12 weeks of job-protected...
    In 1993, Congress made huge advancements in the field of workplace rights by passing the Family Medical Leave Act, or FMLA. The FMLA provides up to 12 weeks of job-protected...
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  • Workplace Ethics Made Simple

    Workplace Ethics Made Simple Workplace Ethics Made Simple

    4945
    • English
    Workplace ethics is a serious topic. It involves laws and regulations that dramatically affect an organization's future, and has a profound effect on productivity, employee morale and an organization's reputation....
    Workplace ethics is a serious topic. It involves laws and regulations that dramatically affect an organization's future, and has a profound effect on productivity, employee morale and an organization's reputation....
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  • EEO Made Simple

    EEO Made Simple EEO Made Simple

    4944
    • English
    EEO stands for Equal Employment Opportunity and refers to the practice of following all federal and state laws prohibiting discrimination in the workplace. This training explains Equal Employment Opportunity (EEO)...
    EEO stands for Equal Employment Opportunity and refers to the practice of following all federal and state laws prohibiting discrimination in the workplace. This training explains Equal Employment Opportunity (EEO)...
    $24.95
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  • Diversity Made Simple

    Diversity Made Simple Diversity Made Simple

    4941
    • English
    In order for organizations to succeed today, they need to embrace the talents of people from all races, cultures, ethnicities, beliefs, faiths, and personal experiences. Organizations that recognize the need...
    In order for organizations to succeed today, they need to embrace the talents of people from all races, cultures, ethnicities, beliefs, faiths, and personal experiences. Organizations that recognize the need...
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  • Diversity Made Simple - Government Version

    Diversity Made Simple - Government Version Diversity Made Simple - Government Version

    4940
    • English
    Organizations, including government organizations, that value diversity are more productive and innovative. This training course takes a deeper look at what diversity is, and how to encourage diversity in the...
    Organizations, including government organizations, that value diversity are more productive and innovative. This training course takes a deeper look at what diversity is, and how to encourage diversity in the...
    $24.95
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  • Go Green At Work

    Go Green At Work Go Green At Work

    4930
    • English
    The environment has been abused for a long time. This video training explores ways to go green at work, and protect the community, environment and the planet. Did you know...
    The environment has been abused for a long time. This video training explores ways to go green at work, and protect the community, environment and the planet. Did you know...
    $24.95
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  • Customer Service: Skills Required

    Customer Service: Skills Required Customer Service: Skills Required

    4928
    • English
    American companies lose over $62 billion each year because of poor customer service. Here is your opportunity to make a difference, increase sales, and excel. This course is geared toward...
    American companies lose over $62 billion each year because of poor customer service. Here is your opportunity to make a difference, increase sales, and excel. This course is geared toward...
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  • Customer Service: Reasons To Excel

    Customer Service: Reasons To Excel Customer Service: Reasons To Excel

    4927
    • English
    Did you know 88% of U.S. adults are willing to pay more for a better customer experience? This training explains how and why companies should focus on customer service in...
    Did you know 88% of U.S. adults are willing to pay more for a better customer experience? This training explains how and why companies should focus on customer service in...
    $24.95
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  • Customer Service: How to Excel

    Customer Service: How to Excel Customer Service: How to Excel

    4926
    • English
    Customer service is how a company interacts with their customers. 76% of consumers believe the customer service they received shows how the company values them as a customer. This statistic...
    Customer service is how a company interacts with their customers. 76% of consumers believe the customer service they received shows how the company values them as a customer. This statistic...
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  • Customer Service: Difficult Customers

    Customer Service: Difficult Customers Customer Service: Difficult Customers

    4925
    • English
    The cost of getting a new customer is seven times more expensive than retaining an existing one. So, businesses providing great service to all customers, especially those who become difficult,...
    The cost of getting a new customer is seven times more expensive than retaining an existing one. So, businesses providing great service to all customers, especially those who become difficult,...
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  • Customer Service: Communication

    Customer Service: Communication Customer Service: Communication

    4924
    • English
    89% of shoppers are reported to have stopped buying from online stores after they experienced poor customer service. This course teaches employees how to greet and view each customer who...
    89% of shoppers are reported to have stopped buying from online stores after they experienced poor customer service. This course teaches employees how to greet and view each customer who...
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