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  • Applying Customer Service Skills Internally - Training Network

    Applying Customer Service Skills Internally Applying Customer Service Skills Internally

    3725
    • English
    Applying Customer Service Skills Internally:Using a horror-movie scenario, this video training shows how awful our internal customer service can be. In an organization, employees are dependent upon each other to...
    Applying Customer Service Skills Internally:Using a horror-movie scenario, this video training shows how awful our internal customer service can be. In an organization, employees are dependent upon each other to...
    $399.99
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  • Applying Customer Service Skills Internally, Healthcare Version - Training Network

    Applying Customer Service Skills Internally, Healthcare Version Applying Customer Service Skills Internally, Healthcare Version

    3724
    • English
    Applying Customer Service Skills Internally, Healthcare VersionNo one can afford to lose sight of their customer needs. In the healthcare community customers are most often patients, but your co-workers are...
    Applying Customer Service Skills Internally, Healthcare VersionNo one can afford to lose sight of their customer needs. In the healthcare community customers are most often patients, but your co-workers are...
    $399.99
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  • Applying Customer Service Skills Internally, Government Version - Training Network

    Applying Customer Service Skills Internally, Government Version Applying Customer Service Skills Internally, Government Version

    3723
    • English
    Customers do not want to be lost in all of the rules government employees are usually required to follow. They simply want to be treated respectfully while having their needs...
    Customers do not want to be lost in all of the rules government employees are usually required to follow. They simply want to be treated respectfully while having their needs...
    $399.99
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  • Customer Service: Avoid Costly Mistakes (Supervisor Tips) - Training Network

    Customer Service: Avoid Costly Mistakes (Supervisor Tips) Customer Service: Avoid Costly Mistakes (Supervisor Tips)

    3722
    • English
    This online video training video educates viewers on the importance of leadership for managing employees who offer customer service. The video uses examples of poor customer service to teach supervisors...
    This online video training video educates viewers on the importance of leadership for managing employees who offer customer service. The video uses examples of poor customer service to teach supervisors...
    $399.99
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  • Customer Service: Avoid Costly Mistakes - Training Network

    Customer Service: Avoid Costly Mistakes Customer Service: Avoid Costly Mistakes

    3721
    • English
    It costs businesses five times as much to find a new customer than it does to keep an old one. This training video gives practical tips for creating satisfied, long-term...
    It costs businesses five times as much to find a new customer than it does to keep an old one. This training video gives practical tips for creating satisfied, long-term...
    $399.99
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  • Team Building: 5 Factors for Successful Crisis Response - Training Network

    Team Building: 5 Factors for Successful Crisis Response Team Building: 5 Factors for Successful Crisis Response

    3718
    • English
    This online training video explains how preparation, luck, cooperation, communication and execution led to the survival of two-thirds of the passengers on Flight 232 after it crash landed. This training...
    This online training video explains how preparation, luck, cooperation, communication and execution led to the survival of two-thirds of the passengers on Flight 232 after it crash landed. This training...
    $399.99
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  • 5 Elements of Effective Communication in Healthcare - Training Network

    5 Elements of Effective Communication in Healthcare 5 Elements of Effective Communication in Healthcare

    3717
    • English
    In healthcare, words become a lifeline. Communication among healthcare workers impacts the care of patients. Poor communication can result in chaos, especially when combined with technology. Use this online training...
    In healthcare, words become a lifeline. Communication among healthcare workers impacts the care of patients. Poor communication can result in chaos, especially when combined with technology. Use this online training...
    $399.99
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  • 5 Communication Skills to Avoid Defensiveness - Training Network

    5 Communication Skills to Avoid Defensiveness 5 Communication Skills to Avoid Defensiveness

    3716
    • English
    We have all seen it happen on teams: A team member criticizes teammate's work, provoking a defensive reaction and response triggering an equally defensive come-back. So begins a defensiveness chain...
    We have all seen it happen on teams: A team member criticizes teammate's work, provoking a defensive reaction and response triggering an equally defensive come-back. So begins a defensiveness chain...
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  • 4 Ways to Stop Workplace Bullying - Training Network

    4 Ways to Stop Workplace Bullying 4 Ways to Stop Workplace Bullying

    3715
    • English
    Workplace bullying occurs more often than what people often think of traditionally as harassment. Bullying can cause fear, reduced productivity, isolation, and stress. It's important to learn to recognize bullying...
    Workplace bullying occurs more often than what people often think of traditionally as harassment. Bullying can cause fear, reduced productivity, isolation, and stress. It's important to learn to recognize bullying...
    $399.99
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  • 4 Factors for Confident Public Speaking - Training Network

    4 Factors for Confident Public Speaking 4 Factors for Confident Public Speaking

    3714
    • English
    Among the countless challenges in the modern workplace, confident public speaking is still among the most nerve-wracking. This online video provides information needed for workers to overcome anxiety and use...
    Among the countless challenges in the modern workplace, confident public speaking is still among the most nerve-wracking. This online video provides information needed for workers to overcome anxiety and use...
    $399.99
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  • 10 Behaviors of An Ethical Leader - Training Network

    10 Behaviors of An Ethical Leader 10 Behaviors of An Ethical Leader

    3711
    • English
    To be an ethical leader you must demonstrate your ability to act ethically if you hope to see your employees do the same. In this Video On Demand, Eric Harvey,...
    To be an ethical leader you must demonstrate your ability to act ethically if you hope to see your employees do the same. In this Video On Demand, Eric Harvey,...
    $399.99
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  • Village of 100, 4th Edition - Training Network

    Village of 100, 4th Edition Village of 100, 4th Edition

    3710
    • English
    Imagine if the number of people in this world was reduced to a village of 100, and the ratios of all existing humans remain the same. Thinking of the world...
    Imagine if the number of people in this world was reduced to a village of 100, and the ratios of all existing humans remain the same. Thinking of the world...
    $299.99
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Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers, Concise

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The Point About: The Safe Use and Operation of Order Selectors The Point About: The Safe Use and Operation of Order Selectors

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To The Point About The Safe Operation of Powered Pallet Jacks

To The Point About The Safe Operation of Powered Pallet Jacks To The Point About The Safe Operation of Powered Pallet Jacks

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