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  • Customer Service: So Help Me, Employee Edition Customer Service: So Help Me, Employee Edition

    4168
    • English
    Defusing difficult customer situations involves finding solutions for their problems. This Video On Demand illustrates ways to really listen to customers to understand what their problem is and provide great...
    Defusing difficult customer situations involves finding solutions for their problems. This Video On Demand illustrates ways to really listen to customers to understand what their problem is and provide great...
    $399.99
  • Behavioral Based Interviewing: Understanding Behavioral Responses of a Candidate Behavioral Based Interviewing: Understanding Behavioral Responses of a Candidate

    4100
    • English
    Behavioral Based Interviewing: Understanding Behavioral Responses of a CandidateAs an interviewer, you must listen to the responses from your candidates and ask follow up questions and provide feedback to ensure...
    Behavioral Based Interviewing: Understanding Behavioral Responses of a CandidateAs an interviewer, you must listen to the responses from your candidates and ask follow up questions and provide feedback to ensure...
    $299.99
  • Behavioral Based Interviewing: Interview Basics Behavioral Based Interviewing: Interview Basics

    4099
    • English
    Behavioral Based Interviewing: Interview BasicsHiring can be a challenging process. Sometimes the perception of a candidate in an interview does not match the reality. This training focuses on the importance...
    Behavioral Based Interviewing: Interview BasicsHiring can be a challenging process. Sometimes the perception of a candidate in an interview does not match the reality. This training focuses on the importance...
    $299.99
  • Behavioral Based Interviewing: Conducting Professional Interviews Behavioral Based Interviewing: Conducting Professional Interviews

    4098
    • English
    Behavioral Based Interviewing: Conducting Professional InterviewsJob interviews are often conducted in less than an hour, so it’s important to use every minute effectively to obtain as much professional information as...
    Behavioral Based Interviewing: Conducting Professional InterviewsJob interviews are often conducted in less than an hour, so it’s important to use every minute effectively to obtain as much professional information as...
    $399.99
  • Behavioral Based Interviewing: The Blended Interview Process Behavioral Based Interviewing: The Blended Interview Process

    4097
    • English
    Behavioral Based Interviewing: The Blended Interview ProcessWhen interviewing job candidates, it is best to try to gather a comprehensive view of the candidates to make an informed hiring decision. This...
    Behavioral Based Interviewing: The Blended Interview ProcessWhen interviewing job candidates, it is best to try to gather a comprehensive view of the candidates to make an informed hiring decision. This...
    $399.99
  • Scaling A Business: Sales and Marketing Strategies Scaling A Business: Sales and Marketing Strategies

    4095
    • English
    This course on sales and marketing strategies features successful business leaders from well-known companies sharing some of their secrets to success. This course helps you think of who your audience...
    This course on sales and marketing strategies features successful business leaders from well-known companies sharing some of their secrets to success. This course helps you think of who your audience...
    $399.99
  • Scaling A Business: Successful Leadership Techniques Scaling A Business: Successful Leadership Techniques

    4094
    • English
    Successful leaders have both a strong need for achievement and a moderate need for personal power. This online course discusses the distribution of power to a leader's team using some...
    Successful leaders have both a strong need for achievement and a moderate need for personal power. This online course discusses the distribution of power to a leader's team using some...
    $399.99
  • Scaling A Business: Planning for Aggressive Growth Scaling A Business: Planning for Aggressive Growth

    4093
    • English
    Growing a business can be challenging, but is very rewarding. This training course features several highly successful business people who share their valuable knowledge and experience on the topic of...
    Growing a business can be challenging, but is very rewarding. This training course features several highly successful business people who share their valuable knowledge and experience on the topic of...
    $299.99
  • Scaling A Business: Creating and Scaling Culture Scaling A Business: Creating and Scaling Culture

    4092
    • English
    This training addresses the benefits of creating a positive culture in the workplace. Creating good relationships and scaling culture is important for a successful business. Sometimes a culture goes downhill...
    This training addresses the benefits of creating a positive culture in the workplace. Creating good relationships and scaling culture is important for a successful business. Sometimes a culture goes downhill...
    $399.99
  • Scaling A Business: Building Leadership Scaling A Business: Building Leadership

    4091
    • English
    This course takes an in-depth analysis of how to maintain, build and scale an organization's leadership structure. It covers complex topics such as hiring a culturally aware and integrated executive...
    This course takes an in-depth analysis of how to maintain, build and scale an organization's leadership structure. It covers complex topics such as hiring a culturally aware and integrated executive...
    $399.99
  • Write Effective Emails Write Effective Emails

    4090
    • English
    Writing effective emails can be tricky, because emails are typically less formal than traditional business letters but not as casual as a text message you might send to a well-known...
    Writing effective emails can be tricky, because emails are typically less formal than traditional business letters but not as casual as a text message you might send to a well-known...
    $299.99
  • Write for Business and Be Understood Write for Business and Be Understood

    4089
    • English
    From texts and emails to proposals and white papers, written communication in the workplace is vital to productivity and efficiency. And while proper grammar and punctuation is necessary, effective written...
    From texts and emails to proposals and white papers, written communication in the workplace is vital to productivity and efficiency. And while proper grammar and punctuation is necessary, effective written...
    $399.99
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