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  • Anti-Racism for Leaders: Mitigating Bias

    Anti-Racism for Leaders: Mitigating Bias Anti-Racism for Leaders: Mitigating Bias

    7301
    • English
    It's become clear to corporate leaders and business owners around the world that we need to do more to fight racial inequality in the workplace. Not only is this work...
    It's become clear to corporate leaders and business owners around the world that we need to do more to fight racial inequality in the workplace. Not only is this work...
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  • Distance Selling: How to Influence Over the Phone

    Distance Selling: How to Influence Over the Phone Distance Selling: How to Influence Over the Phone

    5889
    • English
    Possibly the greatest challenge of distance selling is that you have to do it without one of the most powerful tools a salesperson has. Your physical presence. The prospect can't...
    Possibly the greatest challenge of distance selling is that you have to do it without one of the most powerful tools a salesperson has. Your physical presence. The prospect can't...
    $24.95
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  • Anti-Racism for Leaders: Diversity-Focused Recruitment

    Anti-Racism for Leaders: Diversity-Focused Recruitment Anti-Racism for Leaders: Diversity-Focused Recruitment

    7300
    • English
    Diversity in hiring practices is a newer focus for many teams. This doesn't mean hiring to meet a diversity quota, but embracing the strengths and qualities that a truly diverse...
    Diversity in hiring practices is a newer focus for many teams. This doesn't mean hiring to meet a diversity quota, but embracing the strengths and qualities that a truly diverse...
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  • Anti-Racism for Leaders: Creating and Implementing Policy

    Anti-Racism for Leaders: Creating and Implementing Policy Anti-Racism for Leaders: Creating and Implementing Policy

    7299
    • English
    As a leader, you are in a prime position to enact real change and mitigate racism in your organization. In order to do this successfully, you need to start with...
    As a leader, you are in a prime position to enact real change and mitigate racism in your organization. In order to do this successfully, you need to start with...
    $24.95
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  • Tough Customers: The Entitled

    Tough Customers: The Entitled Tough Customers: The Entitled

    5888
    • English
    One of the most common tough customers is the entitled customer. They expect special treatment, and often, they don't play fair. You cannot let them walk all over you. So,...
    One of the most common tough customers is the entitled customer. They expect special treatment, and often, they don't play fair. You cannot let them walk all over you. So,...
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  • Anti-Racism for Leaders: Allyship

    Anti-Racism for Leaders: Allyship Anti-Racism for Leaders: Allyship

    7298
    • English
    You may have had the luxury of not thinking about racism much at work. In fact, you may have even assumed that it wasn't much of a problem anymore. It's...
    You may have had the luxury of not thinking about racism much at work. In fact, you may have even assumed that it wasn't much of a problem anymore. It's...
    $24.95
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  • Tough Customers: The Grump

    Tough Customers: The Grump Tough Customers: The Grump

    5887
    • English
    You'll find tough customers in any industry, and sooner or later, you're going to have angry customers. We all know them - the grumps. These are people who feel their...
    You'll find tough customers in any industry, and sooner or later, you're going to have angry customers. We all know them - the grumps. These are people who feel their...
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  • Anti-Racism for Leaders: Maintaining Momentum for Leaders

    Anti-Racism for Leaders: Maintaining Momentum for Leaders Anti-Racism for Leaders: Maintaining Momentum for Leaders

    7297
    • English
    Our recent social dialogue has centered on racism and discrimination in a way we haven't seen in quite some time. All of these conversations are good and can move us...
    Our recent social dialogue has centered on racism and discrimination in a way we haven't seen in quite some time. All of these conversations are good and can move us...
    $24.95
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  • Tough Customers: The Bully

    Tough Customers: The Bully Tough Customers: The Bully

    5886
    • English
    You run into all different types, working in sales. You'll meet wonderful customers who become friends, and you'll meet others who are awful to deal with. In this course, we'll...
    You run into all different types, working in sales. You'll meet wonderful customers who become friends, and you'll meet others who are awful to deal with. In this course, we'll...
    $24.95
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  • Anti-Racism for Leaders: Evaluating Your Organization

    Anti-Racism for Leaders: Evaluating Your Organization Anti-Racism for Leaders: Evaluating Your Organization

    7296
    • English
    The effort needed to become a truly anti-racist organization is considerable. But it's also worth it. Study after study shows that diverse organizations are more productive and ultimately more profitable,...
    The effort needed to become a truly anti-racist organization is considerable. But it's also worth it. Study after study shows that diverse organizations are more productive and ultimately more profitable,...
    $24.95
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  • Anti-Racism: Colorblindness Doesn't Work

    Anti-Racism: Colorblindness Doesn't Work Anti-Racism: Colorblindness Doesn't Work

    7295
    • English
    Seeing people's race is innate. To say that we "don't see color" undermines society's influence on us, which is an inconspicuous, endless force. Interestingly, most people promoting the notion of...
    Seeing people's race is innate. To say that we "don't see color" undermines society's influence on us, which is an inconspicuous, endless force. Interestingly, most people promoting the notion of...
    $24.95
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  • Tough Customers: The Expert

    Tough Customers: The Expert Tough Customers: The Expert

    5885
    • English
    Have you ever tried to sell to a customer who thinks they know it all? This tough customer is known as the expert. They know everything about your products or...
    Have you ever tried to sell to a customer who thinks they know it all? This tough customer is known as the expert. They know everything about your products or...
    $24.95
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