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  • Retail Conflict Management: 05. Maintaining Control Retail Conflict Management: 05. Maintaining Control

    6830
    • English
    You can't turn on the news these days without hearing about another incidence of violence “ whether it be in schools, churches, grocery stores, or workplaces. Of course, we all...
    You can't turn on the news these days without hearing about another incidence of violence “ whether it be in schools, churches, grocery stores, or workplaces. Of course, we all...
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  • Retail Conflict Management: 02. Preparation and Scenarios Retail Conflict Management: 02. Preparation and Scenarios

    6829
    • English
    Risk culture is about prioritizing risk management by influencing workplace attitudes and behaviors. Risk culture focuses on analyzing and modifying how everyone on the team sees, understands, and reacts to...
    Risk culture is about prioritizing risk management by influencing workplace attitudes and behaviors. Risk culture focuses on analyzing and modifying how everyone on the team sees, understands, and reacts to...
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  • Retail Conflict Management: 04. De-Escalation Retail Conflict Management: 04. De-Escalation

    6828
    • English
    Many companies have dealt with crises and taken hits to their brands, as a result. Workplace catastrophes, data breaches, executive scandals, etc., can all deeply impact a company's reputation, resulting...
    Many companies have dealt with crises and taken hits to their brands, as a result. Workplace catastrophes, data breaches, executive scandals, etc., can all deeply impact a company's reputation, resulting...
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  • Retail Conflict Management: 01. Why Retail Conflict Management? Retail Conflict Management: 01. Why Retail Conflict Management?

    6827
    • English
    Media presence after a crisis can be unavoidable. The treatment your company receives by the media and the resulting public opinion, however, is partly within your control. In this course,...
    Media presence after a crisis can be unavoidable. The treatment your company receives by the media and the resulting public opinion, however, is partly within your control. In this course,...
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  • Retail Conflict Management: 03. Phases of Escalation Retail Conflict Management: 03. Phases of Escalation

    6826
    • English
    If something catastrophic happened to your organization, would you be able to continue serving your customers and paying your employees? Of course, it's dependent on the type and severity of...
    If something catastrophic happened to your organization, would you be able to continue serving your customers and paying your employees? Of course, it's dependent on the type and severity of...
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  • Playing the Devil’s Advocate

    Playing the Devil’s Advocate Playing the Devil’s Advocate

    7934
    • English
    Playing the devil’s advocate can be a valuable skill in discussions and decision-making. It’s important to approach this role with sensitivity and respect, as it can also be perceived as...
    Playing the devil’s advocate can be a valuable skill in discussions and decision-making. It’s important to approach this role with sensitivity and respect, as it can also be perceived as...
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  • Ergonomics: Stretching at Work

    Ergonomics: Stretching at Work Ergonomics: Stretching at Work

    6336
    • English
    <p>Everyone would like to work for a company that's thriving, with happy employees, understanding managers, and engaged executives. Unfortunately, that's not always the case. In fact, some work environments are...
    <p>Everyone would like to work for a company that's thriving, with happy employees, understanding managers, and engaged executives. Unfortunately, that's not always the case. In fact, some work environments are...
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  • Ergonomics: Ergonomic Basics

    Ergonomics: Ergonomic Basics Ergonomics: Ergonomic Basics

    6335
    • English
    <p>There are many benefits to working remotely, for both workers and companies. Employees experience the comfort and flexibility of working from home, while businesses save money on office space and...
    <p>There are many benefits to working remotely, for both workers and companies. Employees experience the comfort and flexibility of working from home, while businesses save money on office space and...
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  • Ergonomics: Reducing Eyestrain

    Ergonomics: Reducing Eyestrain Ergonomics: Reducing Eyestrain

    6334
    • English
    If you work on a computer for much of the day, then you're at risk for eyestrain. Eyestrain can cause fatigue, headaches, dry eyes, and more. Thankfully, there are ways...
    If you work on a computer for much of the day, then you're at risk for eyestrain. Eyestrain can cause fatigue, headaches, dry eyes, and more. Thankfully, there are ways...
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  • Communication Essentials: Types of Communication

    Communication Essentials: Types of Communication Communication Essentials: Types of Communication

    7937
    • English
    Communication is a broad topic. Heck, there are whole degrees and career fields devoted to it. But how can we break it down into the basics? One way is to...
    Communication is a broad topic. Heck, there are whole degrees and career fields devoted to it. But how can we break it down into the basics? One way is to...
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  • The Science of Sleep: Sleep Hygiene

    The Science of Sleep: Sleep Hygiene The Science of Sleep: Sleep Hygiene

    6333
    • English
    Sleep hygiene is what you do before you go to bed. Do you have a bedtime routine? That's your sleep hygiene. There are both healthy and unhealthy sleep habits. The...
    Sleep hygiene is what you do before you go to bed. Do you have a bedtime routine? That's your sleep hygiene. There are both healthy and unhealthy sleep habits. The...
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  • The Science of Sleep: How Much Sleep Do You Need?

    The Science of Sleep: How Much Sleep Do You Need? The Science of Sleep: How Much Sleep Do You Need?

    6332
    • English
    <p>Our desks and workstations can be one of the dirtiest and most germ-ridden surfaces, and we interact with them on a near daily basis. Whether you're working from home or...
    <p>Our desks and workstations can be one of the dirtiest and most germ-ridden surfaces, and we interact with them on a near daily basis. Whether you're working from home or...
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