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  • Beverage: Bartending Fundamentals

    Beverage: Bartending Fundamentals Beverage: Bartending Fundamentals

    6430
    • English
    In this course, we break down the basics of bartending, so you're fully prepared with the right attitude, vocabulary, tools, and techniques.
    In this course, we break down the basics of bartending, so you're fully prepared with the right attitude, vocabulary, tools, and techniques.
    $24.95
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  • Beverage: Alcohol Safety

    Beverage: Alcohol Safety Beverage: Alcohol Safety

    6429
    • English
    In this course, we'll go through some basics on how to ensure that your customers are safe and healthy. We'll touch on food safety, food allergies, and the responsible serving...
    In this course, we'll go through some basics on how to ensure that your customers are safe and healthy. We'll touch on food safety, food allergies, and the responsible serving...
    $24.95
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  • Beverage: Beer and Spirits 101

    Beverage: Beer and Spirits 101 Beverage: Beer and Spirits 101

    6428
    • English
    In this course, we'll cover a short history of beer and spirits, how they're made, and some basic vocabulary.
    In this course, we'll cover a short history of beer and spirits, how they're made, and some basic vocabulary.
    $24.95
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  • Beverage: Wine 101

    Beverage: Wine 101 Beverage: Wine 101

    6427
    • English
    In this course, we'll cover a brief history of winemaking and drinking, how wine is made today, the current styles of wine you're likely to be serving, some tips on...
    In this course, we'll cover a brief history of winemaking and drinking, how wine is made today, the current styles of wine you're likely to be serving, some tips on...
    $24.95
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  • Tourist Attractions: Overview

    Tourist Attractions: Overview Tourist Attractions: Overview

    6426
    • English
    If you work in the tourism and hospitality industry, then you know that the number one most important part of your job is taking care of the guests. This can...
    If you work in the tourism and hospitality industry, then you know that the number one most important part of your job is taking care of the guests. This can...
    $24.95
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  • Tourist Attractions: Overview

    Tourist Attractions: Overview Tourist Attractions: Overview

    6425
    • English
    Tourism is a diverse industry. When we talk about tourist attractions, we could be talking anything from Niagara Falls, to the Eiffel Tower, to the Golden Gate Bridge, and the...
    Tourism is a diverse industry. When we talk about tourist attractions, we could be talking anything from Niagara Falls, to the Eiffel Tower, to the Golden Gate Bridge, and the...
    $24.95
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  • Front Desk Customer Service: Handling Upset Guests

    Front Desk Customer Service: Handling Upset Guests Front Desk Customer Service: Handling Upset Guests

    6424
    • English
    When it comes to working the front desk, you will have to deal with guest complaints. You need to handle those complaints professionally. Remember, your hotel only exists because of...
    When it comes to working the front desk, you will have to deal with guest complaints. You need to handle those complaints professionally. Remember, your hotel only exists because of...
    $24.95
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  • Front Desk Customer Service: Telephone Techniques

    Front Desk Customer Service: Telephone Techniques Front Desk Customer Service: Telephone Techniques

    6423
    • English
    Since you are working in a hotel, knowing the proper telephone techniques and etiquette are vital to working the front desk. You should know your system; you need to be...
    Since you are working in a hotel, knowing the proper telephone techniques and etiquette are vital to working the front desk. You should know your system; you need to be...
    $24.95
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  • Front Desk Customer Service: Communicating with Guests

    Front Desk Customer Service: Communicating with Guests Front Desk Customer Service: Communicating with Guests

    6422
    • English
    Communicating with guests in your hotel can be hard. The guest experience at your hotel is directly related to the customer service that they receive during their stay. No matter...
    Communicating with guests in your hotel can be hard. The guest experience at your hotel is directly related to the customer service that they receive during their stay. No matter...
    $24.95
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  • Front Desk Customer Service: Check-In & Check-Out Front Desk Customer Service: Check-In & Check-Out

    6421
    • English
    <p>Empowering someone means giving them the authority or power to do something themselves. You also make that person feel stronger and more confident, in the process. When you empower your...
    <p>Empowering someone means giving them the authority or power to do something themselves. You also make that person feel stronger and more confident, in the process. When you empower your...
    $24.95
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  • Front Desk Customer Service: Etiquette & Presentation Front Desk Customer Service: Etiquette & Presentation

    6420
    • English
    <p>A leader is someone who leads or commands a group of people. Most people believe that some are born leaders while in fact most leaders are MADE. Being a leader...
    <p>A leader is someone who leads or commands a group of people. Most people believe that some are born leaders while in fact most leaders are MADE. Being a leader...
    $24.95
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  • Back of the House: Food Safety Plans

    Back of the House: Food Safety Plans Back of the House: Food Safety Plans

    6419
    • English
    Food safety is a huge responsibility, one that you'll have to embrace fully, now that you are part of a restaurant team. In this course, you'll receive a primer on...
    Food safety is a huge responsibility, one that you'll have to embrace fully, now that you are part of a restaurant team. In this course, you'll receive a primer on...
    $24.95
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