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Winning Over Even the Most Difficult Customers Winning Over Even the Most Difficult Customers

Customer Service Collection by Training Network

Winning Over Even the Most Difficult Customers - Training Network
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$249.95
V234
2010
2628-DVD-E
20 min
All Products, Customer Service, Employee Relations, Human Resources, Special

Like it or not, difficult customer situations are a fact of life. It's up to you to make the most of every conversation you have with difficult customers - and welcome the chance to win them over. In this compelling new video, your employees will discover techniques for dealing with five of the most difficult types of customer situations.

Like it or not, difficult customer situations are a fact of life. It's up to you to make the most of every conversation you have with difficult customers - and welcome the chance to win them over. In this compelling new video, your employees will discover techniques for dealing with five of the most difficult types of customer situations.

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