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  • Customer Service Central Customer Service Central

    1973
    • English
    How well service providers meet the needs of customers is what separates great service from barely satisfactory service. Comedian Darrell Hammond hosts this multiaward-winning program that teaches employees key ingredients...
    How well service providers meet the needs of customers is what separates great service from barely satisfactory service. Comedian Darrell Hammond hosts this multiaward-winning program that teaches employees key ingredients...
    $249.95
  • Think Like the Customer, Act Like the Owner Think Like the Customer, Act Like the Owner

    2626
    • English
    The average organization loses 30 percent of its customer every year. Make sure every customer is a satisfied customer ... with assistance from this new hit video. In just minutes,...
    The average organization loses 30 percent of its customer every year. Make sure every customer is a satisfied customer ... with assistance from this new hit video. In just minutes,...
    $249.95
  • Training to Win - Helping Employees Meet or Surpass Their Goals Training to Win - Helping Employees Meet or Surpass Their Goals

    2627
    • English
    Without clear, challenging goals people tend to develop all sorts of productivity-draining bad habits. In this video, targeted to leaders and managers who want to train employees to adopt a...
    Without clear, challenging goals people tend to develop all sorts of productivity-draining bad habits. In this video, targeted to leaders and managers who want to train employees to adopt a...
    $249.95
  • Winning Over Even the Most Difficult Customers Winning Over Even the Most Difficult Customers

    2628
    • English
    Like it or not, difficult customer situations are a fact of life. It's up to you to make the most of every conversation you have with difficult customers - and...
    Like it or not, difficult customer situations are a fact of life. It's up to you to make the most of every conversation you have with difficult customers - and...
    $249.95
  • You Are the Organization - Every Employee's Public Relations Role You Are the Organization - Every Employee's Public Relations Role

    2629
    • English
    Employees represent their compnaies every day, and it is important that they put forth a professional image at all times. How you represent yourself and your organization can win or...
    Employees represent their compnaies every day, and it is important that they put forth a professional image at all times. How you represent yourself and your organization can win or...
    $249.95
  • Winter Safety Winter Safety

    2630
    • English
    • Spanish
    Over the years employers have discovered that their employees miss more time from work as a result of off-the-job accidents than due to injuries experienced on the job. Many of...
    Over the years employers have discovered that their employees miss more time from work as a result of off-the-job accidents than due to injuries experienced on the job. Many of...
    $249.95
  • Legionella Legionella

    3189
    • English
    Inform your staff about Legionella and the dangers associated with it. Educate them as to what symptoms to look out for and how to manage risks. Legionella is of increasing...
    Inform your staff about Legionella and the dangers associated with it. Educate them as to what symptoms to look out for and how to manage risks. Legionella is of increasing...
    $249.95
  • Shiftwork Fatigue Shiftwork Fatigue

    1354
    • English
    • Spanish
    Experience and statistics have shown that human error is the primary cause of 85% to 98% of accidents and injuries. This video educates employees on how to manage and balance...
    Experience and statistics have shown that human error is the primary cause of 85% to 98% of accidents and injuries. This video educates employees on how to manage and balance...
    $199.95
  • Winter Walking - Staying on your Feet Winter Walking - Staying on your Feet

    3074
    • English
    • Spanish
    Winter walking is a seasonal safety issue which is usually limited to several months. But during these months thousands of serious injuries happen. The personal and financial impacts of a...
    Winter walking is a seasonal safety issue which is usually limited to several months. But during these months thousands of serious injuries happen. The personal and financial impacts of a...
    $449.95
  • Take Safety Home: Preventing Off-The-Job Injuries - Concise Take Safety Home: Preventing Off-The-Job Injuries - Concise

    2698
    • English
    • Spanish
    After working 25 years as a firefighter and paramedic, Martin Lesperance has treated thousands of injuries and medical emergencies. As a former EMT, Martin knows that the majority of injuries...
    After working 25 years as a firefighter and paramedic, Martin Lesperance has treated thousands of injuries and medical emergencies. As a former EMT, Martin knows that the majority of injuries...
    $299.95
  • Everyone's Teamwork Role Everyone's Teamwork Role

    2592
    • English
    • Spanish
    How much time and effort is wasted in your organization because team members don't fully understand one another's roles and responsibilities? This video shows its viewers two levels of team...
    How much time and effort is wasted in your organization because team members don't fully understand one another's roles and responsibilities? This video shows its viewers two levels of team...
    $249.95
  • Take Safety Home: Preventing Off-The-Job Injuries Take Safety Home: Preventing Off-The-Job Injuries

    2546
    • English
    • Spanish
    After working 25 years as a firefighter and paramedic, Martin Lesperance has treated thousands of injuries and medical emergencies. As a former EMT, Martin knows that the majority of injuries...
    After working 25 years as a firefighter and paramedic, Martin Lesperance has treated thousands of injuries and medical emergencies. As a former EMT, Martin knows that the majority of injuries...
    $499.95
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